APA Style
Besterfield, Dale H. [ et.al...]. (1995).
Total quality management .
New Jersey:
Prentice-Hall.
Chicago Style
Besterfield, Dale H. [ et.al...].
Total quality management.
New Jersey:
Prentice-Hall,
1995.
Buku Teks.
MLA Style
Besterfield, Dale H. [ et.al...].
Total quality management.
New Jersey:
Prentice-Hall,
1995.
Buku Teks.
Turabian Style
Besterfield, Dale H. [ et.al...].
Total quality management.
New Jersey:
Prentice-Hall,
1995.
Buku Teks.