APA Style
Barnes, James G, Andreas Winardi. (2003).
Secrets of customer ralationship management = Rahasia manajemen hubungan pelanggan (Ed. 2).
Yogyakarta:
Andi.
Chicago Style
Barnes, James G, Andreas Winardi.
Secrets of customer ralationship management = Rahasia manajemen hubungan pelanggan.
Ed. 2
Yogyakarta:
Andi,
2003.
Buku Teks.
MLA Style
Barnes, James G, Andreas Winardi.
Secrets of customer ralationship management = Rahasia manajemen hubungan pelanggan.
Ed. 2
Yogyakarta:
Andi,
2003.
Buku Teks.
Turabian Style
Barnes, James G, Andreas Winardi.
Secrets of customer ralationship management = Rahasia manajemen hubungan pelanggan.
Ed. 2
Yogyakarta:
Andi,
2003.
Buku Teks.