APA Style

Allen, Gemmy S, Plunkett, Warren R, Attner, Raymond F. (2013). Management an approach to customer expectations (Ed. 10). Australia: South-Western Cengage Learning.

Chicago Style

Allen, Gemmy S, Plunkett, Warren R, Attner, Raymond F. Management an approach to customer expectations. Ed. 10 Australia: South-Western Cengage Learning, 2013. Buku Teks.

MLA Style

Allen, Gemmy S, Plunkett, Warren R, Attner, Raymond F. Management an approach to customer expectations. Ed. 10 Australia: South-Western Cengage Learning, 2013. Buku Teks.

Turabian Style

Allen, Gemmy S, Plunkett, Warren R, Attner, Raymond F. Management an approach to customer expectations. Ed. 10 Australia: South-Western Cengage Learning, 2013. Buku Teks.