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Services Marketing : Integrating Customer Focus Across the Firm
Zeithaml Valarie A. - Personal Name
Bitner Jo Mary - Personal Name
Gremler Dwayne D. - Personal Name
Availability
| B02150439 (25.c) | 380.1 Zei s1 | Perpustakaan FEKON | Available |
Detail Information
Series Title
-
Call Number
380.1 Zei s1
Publisher
McGraw-Hill : Boston., 2006
Collation
xxvii, 708 hlm.; ilus ; 25 cm
Language
English
ISBN/ISSN
0071244964
Classification
380.1
Detail Information
Content Type
-
Media Type
-
Carrier Type
-
Edition
Ed.4
Subject(s)
Specific Detail Info
-
Statement of Responsibility
yindra
No other version available
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License
This software and this template are released Under GNU GPL License Version 3.