APA Style
Ross, Joel E., Perry, Susan. (2000).
Total quality management : text, cases and readings (Ed.3).
London:
St. lucie press.
Chicago Style
Ross, Joel E., Perry, Susan.
Total quality management : text, cases and readings.
Ed.3
London:
St. lucie press,
2000.
Buku Teks.
MLA Style
Ross, Joel E., Perry, Susan.
Total quality management : text, cases and readings.
Ed.3
London:
St. lucie press,
2000.
Buku Teks.
Turabian Style
Ross, Joel E., Perry, Susan.
Total quality management : text, cases and readings.
Ed.3
London:
St. lucie press,
2000.
Buku Teks.