APA Style
Gold, Carol Sapin. (1983).
Solid gold custumer relations : aprofessional resource guide .
New Jersey:
Prentoce Hall, Inc.
Chicago Style
Gold, Carol Sapin.
Solid gold custumer relations : aprofessional resource guide.
New Jersey:
Prentoce Hall, Inc,
1983.
Buku Teks.
MLA Style
Gold, Carol Sapin.
Solid gold custumer relations : aprofessional resource guide.
New Jersey:
Prentoce Hall, Inc,
1983.
Buku Teks.
Turabian Style
Gold, Carol Sapin.
Solid gold custumer relations : aprofessional resource guide.
New Jersey:
Prentoce Hall, Inc,
1983.
Buku Teks.