APA Style

DeVrye, Catherine. (1997). Good service is good business: 7 strategi sederhana menuju sukses . Jakarta: Jakarta: Gramedia Pustaka Utama.

Chicago Style

DeVrye, Catherine. Good service is good business: 7 strategi sederhana menuju sukses. Jakarta: Jakarta: Gramedia Pustaka Utama, 1997. Buku Teks.

MLA Style

DeVrye, Catherine. Good service is good business: 7 strategi sederhana menuju sukses. Jakarta: Jakarta: Gramedia Pustaka Utama, 1997. Buku Teks.

Turabian Style

DeVrye, Catherine. Good service is good business: 7 strategi sederhana menuju sukses. Jakarta: Jakarta: Gramedia Pustaka Utama, 1997. Buku Teks.