APA Style
DeVrye, Catherine. (1997).
Good service is good business: 7 strategi sederhana menuju sukses .
Jakarta:
Jakarta: Gramedia Pustaka Utama.
Chicago Style
DeVrye, Catherine.
Good service is good business: 7 strategi sederhana menuju sukses.
Jakarta:
Jakarta: Gramedia Pustaka Utama,
1997.
Buku Teks.
MLA Style
DeVrye, Catherine.
Good service is good business: 7 strategi sederhana menuju sukses.
Jakarta:
Jakarta: Gramedia Pustaka Utama,
1997.
Buku Teks.
Turabian Style
DeVrye, Catherine.
Good service is good business: 7 strategi sederhana menuju sukses.
Jakarta:
Jakarta: Gramedia Pustaka Utama,
1997.
Buku Teks.