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Melayani pelanggan kecewa: tetap efektif dalam kondisi kesal

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B01233774658.8 Mor mPerpustakaan FISIP (600)Available
Detail Information
Series Title

Panduan praktis no. 23

Call Number

658.8 Mor m

Publisher

Jakarta: PPM, 2003 : Jakarta.,

Collation

xiv, 86 hlm; 21 cm

Language

Indonesia

ISBN/ISSN

9794421111

Classification

NONE

Detail Information
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-

Media Type

-

Carrier Type

-

Edition

-

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