APA Style

Wirtz, Jochen, Lovelock, Christopher. (2018). Essentials of services marketing (Ed. 3). England: Pearson Education.

Chicago Style

Wirtz, Jochen, Lovelock, Christopher. Essentials of services marketing. Ed. 3 England: Pearson Education, 2018. Buku Teks.

MLA Style

Wirtz, Jochen, Lovelock, Christopher. Essentials of services marketing. Ed. 3 England: Pearson Education, 2018. Buku Teks.

Turabian Style

Wirtz, Jochen, Lovelock, Christopher. Essentials of services marketing. Ed. 3 England: Pearson Education, 2018. Buku Teks.